C2 · ORDER AUTOMATION
Handle more orders with the same team.
Orders and requests arrive by email, web form, PDF and file. We turn them into structured orders or tasks, check for missing information, assign ownership and keep work moving as volumes grow.
Email · Web forms · PDF orders · CSV and EDI files · ERP · CRM
What it handles
Intake from every channel
Email, forms, PDF orders and files collected in one flow instead of several inboxes.
Structured orders
Products, quantities, prices and delivery dates matched to your master data.
Missing information
Gaps detected early and requested from the customer or flagged internally.
Clear ownership
Each order or request assigned to the right person, with a visible status.
Entered in your ERP
Orders created in SAP, Business Central, Bexio or your own system, once.
Exceptions and priorities
Unusual orders, stock or credit issues flagged before they become delays.
Volumes grow. Re-keying doesn't.
Each order is entered once, checked against your rules and followed through to confirmation, so peaks no longer mean overtime, errors or delays.
How it works
01
Assessment
A fixed-fee review of how orders arrive today: channels, volumes, errors, delays and a baseline to measure against.
02
Agreed scope
What the solution does, what stays with your team, how success is measured and the fixed project fee.
03
Build in 2–4 weeks
Connected to your systems, tested with real examples and validated by the people who will use it.
04
Measure and hand over
Results compared with the baseline, solution documented and handed over, support available.
Order automation FAQ
Which channels can orders come from?
Email, web forms, PDF orders, CSV or EDI files and other systems. Customers keep ordering the way they do today.
What if an order doesn't match our product codes?
Lines are matched against your master data. Anything unclear is flagged for a person to confirm.
Do we need to replace our ERP?
No. Orders are created in the ERP you already use.
How long does it take?
Most order flows are live in two to four weeks once the scope is agreed.
How is it priced?
A fixed-fee assessment, then a fixed fee for the build. Ongoing support is a separate monthly agreement.
RELATED SOLUTIONS