How we work
Fixed scope, fixed fees, live in 2–4 weeks, and code you keep.
THE LOAD-LINE LADDER
Know what you're investing in before we build.
Understand the work
We work with your team to map the process as it actually happens: the systems, documents, handoffs and exceptions.
Together, we establish a baseline and agree the business outcome: more capacity, faster billing, shorter response times or fewer errors. We assess the likely benefit, implementation effort and ongoing costs.
You get — a prioritised workflow, an estimated business case and clear requirements for a scoped proposal.
Agree the delivery
Before development starts, we agree what the solution will do, what stays with your team and how success will be measured.
The proposal sets out the scope, fixed project fee, delivery schedule and what we need from you.
You get — a defined project you can assess and approve.
Build it into your operations
We connect the workflow to your existing systems and test it with real examples. Your team helps validate the output, including the exceptions that make the process difficult.
We agree where human review is needed and how issues will be flagged.
You get — a working solution, tested with the people who will use it against agreed acceptance criteria.
Measure, maintain and expand
Once the solution is live, we compare performance with the baseline and the business outcome we agreed. We distinguish time released from actual cost savings and additional capacity.
We document the solution and hand it over, with a practical plan for ongoing support and improvements.
You get — visibility into the result and a practical plan for what comes next.
A library of ready-to-deploy applications.
We start from pre-built applications and proven patterns — order intake, accounts payable, document processing, customer requests — then configure and integrate them for your workflow. We assess what can be reused and what needs to be built before agreeing the scope. Your solution is tested against your own data, rules and exceptions.
YOUR SYSTEMS, YOUR CODE
No new platform. Your systems, your code.
Your business applications, communication tools and internal knowledge are already part of how your business runs. We build around them wherever practical.
AI helps interpret documents and unstructured information. Rules, integrations and human approvals keep the workflow controlled.
SAP · Salesforce · Microsoft Dynamics 365 Business Central · Bexio · Microsoft 365 · your APIs
Model-agnostic: Claude, ChatGPT, Mistral or open-source models.
When straightforward automation is enough, that is what we use.
A solution you can keep.
You receive the project code, workflow configuration and documentation, with a clear handover so your team or another qualified partner can maintain the solution.
We agree the hosting environment, access permissions and use of external services with your IT team before development starts.
You can continue working with us for support and improvements. You also have a documented path to taking the solution forward independently.
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